Last Updated: 24th May 2018
Community Arts Studios Ltd. (Wimbledon Art Studios) is committed to safeguarding your personal information, in accordance with the General Data Protection Regulations (GDPR).
1. Who we are
1.1. Our purpose is both provide artists with affordable studio spaces in a creative environment to produce, develop and sell their work.
1.2. Community Arts Studios Ltd engages with the wider community to keep art accessible for all, through their twice-a-year Wimbledon Art Fairs and workshop programme.
2. Definition of personal data
2.1. We may collect personal information about you when you engage with us for a number of reasons, including when you become a licensee of Community Arts Studios Ltd., engage with our social media, sign up to receive communications, purchase something from us, book a ticket for an event or otherwise provide us with personal information that may be used by Community Arts Studios Ltd to deliver our services, enable us to provide a service to you or to enhance your experience with us.
2.2. This may include information such as your name, postal address, email address, phone number and age.
2.3. On occasion, we may receive information about you from third parties, for example if you book a ticket via a third party provider, or if we have received a personal recommendation that you may be interested in our services.
3. What information do we collect?
3.1. If you download, register for or use the Service, we may ask you to provide your name, mailing address, email address, telephone number, image, interests, demographic profile, credit card information, user name, password and other registration information. You may be required to register with us and provide us with the information we request from you in order to use the Service or to use some or all of the features offered by the Service. We may also offer you the option to complete a user profile that may be visible to other users of the Service. If a user profile feature is offered through the Service, you may be able to adjust the settings in your user account to specify the information in your user profile that will be shared publicly, that will only be shared with your friends, or that will remain private. If you are a registered user you may also be able to adjust your account settings through your user account. We note that, even if you adjust your settings so that your user profile is only shared with your friends or remains private, we will still be able to access and view the information you provide as part of your user profile.
3.2. Information you provide when you contact us for technical or customer support or with questions about your use of the Service.
3.3. Information automatically collected from you. In addition to the information you provide to us, the Service may collect and store additional information automatically, this information may include:
3.4. Device registration data (e.g., the type of mobile device you use, your mobile device’s unique device or advertising ID, IP address, operating system and browser type)
3.5. Device settings (e.g., language preference)
3.6. Mobile carrier
3.7. Information about how you use the Service (for example, how many times you use the Service each day)
3.8. Requested and referring URLs
3.9. Location data collected through your device (including, for example, precise location data such as GPS and WiFi information)
3.10. Information You Publicly Post through the Service. If you post information on public areas of the Service, such as reviews, comments or forums, that information may be collected and used by Community Arts Studios Ltd, other users of the Service, and the public generally. We strongly recommend that you do not post any information through the Service that allows strangers to identify or locate you or that you otherwise do not want to share with the public.
4. Collection of Information from Third Parties
4.1. Advertising and Analytics
4.1.1. The Service may be supported through advertising, and we may work with third-party advertisers and advertising networks to provide advertising through the Service. We may provide these third-party advertisers and advertising networks with the ability to collect information about how you interact with the Service and, if applicable, your mobile device. This information may include the unique device or advertising identifier associated with your device and your precise location information, in order to help analyse and serve targeted advertising on the Service and elsewhere (including third-party sites and applications)
4.1.2. We may also work with third party analytics companies to help us understand how the Service is being used, such as data collection, reporting, ad response measurement, and website and mobile application analytics, as well as to assist with delivery of relevant marketing messages and advertisements.
4.1.3. We may use Google Analytics, an analytics service provided by Google, Inc., or other third-party analytics services providers (“Analytics Services”) to collect information about your use of the Service. These Analytics Services may collect information about the content you view and your system information and geographic information. The information generated by the Analytics Services about your use of the Service will be transmitted to and stored by the Analytics Services. The information collected by the Analytics Services allows us to analyse your use of the Service.
4.1.4. We encourage you to review your device and Service settings to ensure they are consistent with your preferences, including with respect to the collection and use of information. You may be able to stop further collection of certain information by the Service by updating your applicable device settings, or you may uninstall the Service. In addition, you may choose not to share your location details by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider/carrier or device manufacturer.
4.2. Third Party Links and Content
4.3. Do Not Track Requests
4.4. Payment Processors
4.5. Promotions, Sweepstakes, and Contests
5. Using your personal information
6. We will use your personal information to:
We and our carefully selected service providers may use the information you provide or that is collected through the Service to operate and improve the Service, our other sites, applications, products and services, or to contact you from time to time to provide you with important information, notices and marketing promotions relating to the Service. If you wish to opt-out of receiving marketing communications from us by email, please follow the instructions contained in each email you receive from us describing how you can opt-out of receiving further marketing communications from us.
7. Under 18s
The Service is not intended for children under age 18. We do not knowingly collect or distribute personal information from or about children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org.
8. How we will store and protect your personal information
8.1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2. We will store all the personal information you provide on our secure server and administer the database via our Computer Management System (CMS).
8.3. Remember, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
9. What should you do if you would like us to update or delete the data we hold for you?
9.1. You have the right at any time to ask us to amend or stop using your personal information, including for marketing purposes.
9.2. You may opt out of our emails at any time by clicking the ‘unsubscribe’ link at the bottom of each of our emails. You can also update any of your preferences at any time by clicking the ‘update your preferences’ link in our emails. We will not use your information for marketing purposes if you have indicated that you do not wish to be contacted for such purposes. However, we will retain your details on a suppression list to help to ensure that we do not continue to contact you.
9.3. You can edit your Wimbledon Art Studios account information, including your address and contact details at any time. If you would like to update the details we hold about you, please contact email@example.com
10. Your rights
10.1. You have a right to request a copy of the personal information we hold for you and to have any inaccuracies corrected or your data erased.
10.2. If you would like to make a request for this data or for your data to be erased, we require you to prove your identity, with two pieces of approved identification e.g. a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address for these purposes. Please address requests to Community Arts Studios Ltd (Wimbledon Art Studios), 10 Riverside Yard, London SW17 0BB or email firstname.lastname@example.org and we will respond to you within 30 days. Please provide as much information as possible about the nature of your contact with us to help us locate your records.
11. How to make a complaint
If you would like to make a complaint about any aspect of this Policy, please email email@example.com
12.1. We may disclose your personal information:
12.1.1. to the extent that we are required to do so by law;
12.1.2. in connection with any legal proceedings or prospective legal proceedings;
12.1.3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention);
12.1.4. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
12.2. Except as provided above, we will not provide your information to third parties.
12.3. For all requests, Community Arts Studios Ltd requires a valid legal process in writing before producing any personal information about our users. When we receive a request, our team reviews it for compliance with legal requirements and our policies. We notify users prior to turning over any information in order to give them an opportunity to challenge the request unless it would be counterproductive or we are legally prevented from doing so.
13. The Information Commissioner’s Office
13.1. You have the right to lodge a complaint with the supervisory authority responsible for all information matters; contact The Information Commissioner’s Office at www.ico.org.uk.
14. Links from the Wimbledon Art Studios website
15. Policy amendments
18. Data controller
The data controller responsible in respect of the information collected on this website is Community Arts Studios Ltd.